The Creative Hair Studio Guarantee & Promise

Creative Hair Studio’s Guarantee & Promise

At Creative Hair Studio, we’re committed to ensuring you leave our salon feeling confident and delighted with your hair. That’s why we proudly stand by our 100% Iron-Clad Guarantee:

✅ Not happy? We’ll fix it!

If you’re not completely satisfied with the results of your service, simply let us know within 7 days.

We’ll redo your service for FREE to ensure you’re thrilled with the results.

PLUS, we’ll credit your account with a FREE treatment as an extra assurance of our commitment to you.

Our Promise to You

At Creative Hair Studio, we go above and beyond to make every visit exceptional:

Personalised Consultations: We ask every client what we can do for them, whether they were happy with their last salon visit, and if there’s anything they’d like to change at today’s appointment. While not every service will require a full 15-minute consultation, we ensure every client feels heard and valued.

Relaxing Add-ons: All our shampoo services come with a complimentary scalp massage for an added touch of luxury.

Expert Styling Advice: Get insider tips and tricks to maintain your colour or curls at home.

Loyalty Rewards: Earn exclusive perks and treatments through our referral and loyalty programs.

Priority Access: Be the first to know about festive bookings, special offers, and new trends! To enjoy these exclusive perks, simply provide your email address and sign up with us.

Comfort Guaranteed: Sip on complimentary tea or coffee while you relax in our welcoming environment.

We’re not like other hairdressers:

We’ll never rush you—your time and satisfaction are our top priorities.

We’ll always listen and provide professional advice tailored to you.

We’ll stand by our unique guarantee, ensuring you feel valued at every visit.

We’ll continue to offer high-quality services while sharing our success with YOU, our valued clients.