Join our team!

Full and part time positions available.

We’re recruiting experienced stylists to join our salon team at Creative.

This is a great opportunity to join a small, growing company that’s achieving great things yet appreciates that health and families are more important than work.
We aim to make it easy for our guests to maintain a great haircut and style it themselves at home through our salon chair education.
We do this by providing the tools and product education for each guest and continuous education for our team.

We’re rated in the top 13% of salons in the UK by salon spy and are a multi-award-winning salon including the best salon in the whole of Worcestershire.

We’re looking for talented stylists to help us make our salon even more successful. You’ll be helping us to deliver even better guest experiences, driving a verity or services through excellent techniques and adding to our vibrant team of experts.

If you are a stylist who values quality, wants to grow by working in a small and experienced team, and in doing so, wants to help real customers to achieve their hair goals, then read on…

Who we’re looking for

At Creative, we’re fuelled by the passion and exceptional talent of a successful stylist. We’re hungry to amaze our customers, grow the business, and continue growing as individuals and a team. But we’re also focused on the quality of life of our team and as a profitable company.

Do you share Creatives values?

We’re looking for people who share our values:

1. Championship of each other always – Everyone is doing the best they can at that moment be kind in a world that’s very challenging.
2. It’s all about the experience – It’s not just haircuts were selling; it’s the happiness and confidence that comes from quality expert knowledge and an outstanding service
3. Action speaks louder than words – If you say you’re going to do something, do it.
4. Embrace the power of random acts of kindness – It feels good to make someone else feel good :0)
5. ALWAYS be growing – What you focus on, grows.
6. Treat people the way you would like to be treated – Ask yourself, what would love do?
7. Consistency of care for every guest – Every guest, every time.
8. Shine like a star and help others sparkle too.
9. Have fun, laugh, smile and dance – life’s too short to be someplace lame.
10. Build a community that others want to join.

We don’t just ‘say’ these are our values. We use them all the time — to recruit the right people, manage individual performance, recognize good practice, and make decisions.

Is the role right for you?

A large part of the work will be developing new skills and relationships to adapt to the ever-changing market in our industry.
We follow a stylist evolution plan to see where we can assist you in growth, continued education and continuously optimizing our processes. Your attention to detail will help us to amaze our customers and to grow our services and database in a robust and maintainable way.

The Role:

• Core Competencies:
• Solution-based thinking
• Be part of the solution, not the problem
• Complete ownership of tasks
• Independence in creating beautiful hair
• Autonomous
• Self-sufficient
• Organisational & delegation skill

Activities:

• Cutting and colouring great hair
• Blow-drying skills
• Making notes on all clients
• Customer care to the highest degree
• Looking the part at all times
• Hold great conversations
• Conducting consultations
• Going the extra mile every day
• Taking pictures of your work for our social media
• Listening to clients

Outcomes:

• Great hair every time
• In-depth well-documented notes
• Building a busy column
• Team player
• Retention of clients
• Client referrals
• Client testimonials
• Every problem solved
• Customer to have an outstanding experience
• Skills: Complete understanding of cutting, colouring, toning and perming hair Plus the added knowledge of working with natural curly hair.
• Experience in product sales and upsells
• Understanding of lifecycle marketing
• Understanding of rebooking
• Knowledge of growing a column
• Innate use of social media

Additional skills that could set you apart:

• Digital Outreach: Proficiency in online outreach and engagement. Familiarity with internet-based communication strategies.
• Booking and Scheduling: Experience in appointment management. Understanding of reservation systems.
• Educational Background: Instructional abilities. Teaching experience or aptitude.
• Curl-by-Curl Technique: Expertise in the curl-by-curl styling method. Proficiency in working with textured hair.
• Product Familiarity: Understanding of AlterEgo Italy products. Knowledge of AlterEgo Italy brand offerings.

What we’re offering:

We strive to make Creative the best place to work.
We are doing this by being the best salon on the market, building a great diverse team, encouraging great work-life balance, being family-friendly, having fun, and maintaining a strong culture of continuous improvement (business and personally).

Benefits:

• Competitive salary. We calculate a competitive salary that represents the typical salary. Amongst the highest guaranteed wage in the area with a commission structure to earn more.
• Flexible working. You’ll need set hours to collaborate with the team, but we’ll do our best to be flexible so you can support your family.
• Quarterly all-staff meet-ups – Great team building days out having fun.
• 28 days paid vacation inclusive of public holidays (dependant on working hours). We’ll make sure you take them!
• Paid maternity/paternity leave
• Family-friendly work environment. We all understand how important family is, so we strive to understand the challenges and what helps!

Sorry guys, fur babies do not count, although we wish they did ;)